Sales, Marketing & Service


Sales AMP - Advanced Management Programme in Sales Management

Expanding your organization into new and foreign markets offers some of the most profitable opportunities in business today. But the challenges of leading, managing and motivating people of a different environment, country or culture ...

Professional Sales Skills Development Academy

This programme introduces the strategies and tactics that are the foundation of successful selling, and provides the key selling skills needed to become a top-performing salesperson. Perfect the Art of Selling and closing more sales.


Customer Relationship Management (CRM) & Business Development Programme

This course presents the different facets of CRM and shows how to identify real customers and manage their life-time value. Also shows the Shift from Transaction-Based Marketing to Relationship Marketing.

Category Development & Management Programme

Managing Products & Service as Strategic Business Units. Business leaders increasingly understand that a highly skilled, knowledgeable workforce is critical to achieving growth.



Retail Management & Salesmanship Development Programme

This course presents the different facets of CRM and shows how to identify real customers and manage.

Digital Marketing & Social Medial Programme

This programme will teach you how to use the various online channels to reach and engage customers and market services and products to millions of online users.

Sales Opportunity Planning

This programme will teach you how to use the various online channels to reach and engage customers and market services and products to millions of online users.

Excellent Customer Service Delivery

Strategies and techniques to improve your marketing results - Mobile, Online & Social Media



Customer Service Strategy (CSS)

Customer service is increasingly becoming a vital business issue as organizations realize the benefits of an integrated, strategic customer service management system for providing effective customer support.

Driving World Class Sales Excellence

This program presents the fundamental selling skills and provides a common language and powerful set of tools that sales teams use to dramatically increase their productivity and results.


Prospecting and Pitching for New Business

This course is designed to help sales people to plan and prepare their approach to prospecting by looking at ways to research their territory and build up a sales pipeline of potential business.


Consultative Selling Skills Training Programme

The Consultative Selling Skills programme is custom designed to teach participants how to position themselves as a valuable resource to their clients.



Strategic Marketing and Competitive Analysis

Today we are all confronted with a flood of data. This programme aids managers in filtering data to better select what's important for building competitive market knowledge, and teaches us how to use this knowledge to better develop and execute marketplace strategy.

Business to Business (B2B) Marketing - Tools, Technique and Skills

The Business to Business market is the community in which companies market and sells to other businesses, governments, institutions, etc.- and represents a leading component of the domestic economy.

Mastering Business Development


The Mastering Business Development Executive Workshop challenges the way you think about your Business Development strategies and opens your eyes to an approach that's been proven to help organizations.