We are living in days of great concern for the health of our families, and I sincerely hope that you and your loved ones are well.
The world’s coronavirus (COVID-19) response is evolving swiftly. Our customers – whether they’re first responders, teachers, students, families, hospitals, government agencies or society-at-large – rely on us to keep them trained, and supported on HR and Business solutions. Therefore, balancing our employees’ safety against the need to continue to support critical services and infrastructure is paramount.
During this pandemic, we are all being encouraged to practice social distancing to slow down the spread and flatten the curve. This week, we implemented a work-from-home strategy and are now rapidly expanding it to include more members of our team.
For companies, entrepreneurs and professionals, there is no doubt that we are facing a great challenge that requires us to act promptly to ensure that our customers can continue to rely on us. That’s why I decided to write you this email to inform you that P4PE has already taken every possible precaution to protect the company and give continuity to our services: all P4PE collaborators are fine and are 100% operational.
However, we are aware that many companies in this difficult time are currently having to review some habits, change their processes and make important decisions. To alleviate the impact that some of our clients may experience, earlier this week we announced that for the next 60 days, we will waive late fees our clients may incur because of the economic hardships and circumstances related to the coronavirus. And we will not terminate service for current and open contracts to any of our clients because of their inability to pay their bills.
Here are some ideas with you that you may find useful to better face the situation
• Make a risk assessment
If you haven’t done it already, a risk assessment is a great way to analyze the situation objectively and understand how to minimize the impact of this emergence on your business. (I suggest to read this article to learn more)
• Rethink your buyer personas
Industries and markets are responding differently to this emergency. This means that, in the coming weeks, you may need to review your buyer personas to be able to respond to the needs of new customers who are appearing on the global market.
• Talk with your employees
Don’t underestimate the impact this pandemic is having on your employees and collaborators. Sometimes the human touch can be crucial and helpful to overcome difficult and lonely moments.
• Embrace smart working
In many countries, the general lockdown has forced companies to embrace ‘smart working’. Remote working might not be perfect, but it has lots of benefits. My advice is to better understand how to work remotely in an efficient way.
How P4PE can help you even more in this pandemic
In addition to the security measures adopted by our team, and guaranteeing the continuity to our services, we have decided to actively contribute with a small, but concrete initiative.
ALL HR Certifications can now be accessed online or as a Self-Study option. We have updated our list of eLearning courses on www.Proversity.co and our online marketplace for selling digital products www.myservices.podlancer.com. Our customers can still get the training and services they need 24/7 by visiting our eLearning platform proversity.co, calling 803.054.6055 or using the p4pe.co web chat app.
To learn more about it, you can simply contact us here to schedule a kick-off call.
What’s next for our customers?
In these uncertain days, I hope that you, your family and your loved ones are safe and that you’ll be able to take all the measures to better fight this invisible enemy.
We will continue to address these and other critical pandemic issues impacting our employees, clients, and society. You should also know that our solutions and our people stand ready to serve our customers at work, at home and remotely—including first responders and those protecting the public—when critical professional and business solutions are needed most.
If you are a P4PE customer, please be aware that our support team is ensuring the continuity of our services to our customers. I can assure you that my team and I will work even harder and with as much enthusiasm to provide you with an even better service in the coming days.
Founder & CEO
www.P4PE.co | www.Podlancer.com | www.Proversity.co | www.JO100YPN.com